Refund and Return Policy
Thank you for shopping with Hellofriday.cc. We strive to provide a seamless and satisfactory experience for all our customers. If you are not fully satisfied with your purchase, please review our refund and return policy below.
Eligibility for Refunds
- Digital products are eligible for a refund within 7 calendar days of the purchase date.
- Refunds will only be issued if the product has not been downloaded or accessed.
- Refunds will not be provided for any custom or personalized digital products.
Refund Process
- To request a refund, please contact our customer support team at hello@hellofriday.cc within the 7-day refund period.
- Provide the order number, date of purchase, and reason for the refund request.
- Our team will review your request and process the refund within 7 business days.
- Refunds will be issued to the original payment method used for the purchase.
Exceptions
- Refunds will not be provided for any digital products that have been downloaded, accessed, or used.
- Refunds are not available for any promotional or discounted items.
- Refunds will not be issued for purchases made using gift cards or store credit.
Refund Limitations
- We reserve the right to limit the number of refunds per customer.
- Repeated refund requests may result in the suspension or termination of your account.
Contact Us
If you have any questions or concerns about our refund policy, please don’t hesitate to contact our customer support team at hello@hellofriday.cc. We are here to assist you and ensure your satisfaction with your purchase.
By making a purchase from our store, you acknowledge that you have read, understood, and agreed to our refund and return policy.